General Merchandise Returns

You will need your original receipt,
credit card & ID for any refund or exchange.

• Reference and trade books may be returned within three (3) business days with a receipt and in original condition.
  
  
• All other merchandise may be returned within five (5) business days with a receipt. Merchandise that has been opened may be returned with a restocking fee of 15%.
  
  
• Defective merchandise may be exchanged for the same item with a receipt.
  
  
• Unopened iPods may be returned for a full refund. Opened iPods must be returned to an Apple Store or by calling 1-800-800-2775.